In 2017, 916 people died in Wisconsin due to opioid overdose, more than the total number of deaths in car crashes. In addition, thousands of people are addicted or abusing drugs and alcohol on a daily basis. In late 2018, the Department of Health Services launched the Wisconsin Addiction Recovery Helpline. 2-1-1 Call Centers across the state are managing the Helpline, which is available to everyone. People can call with questions about addictions to all substances, including alcohol, whether they are struggling with an addiction themselves, or are concerned for a family member or friend.
Between Oct. 22, 2018, and April 1, 2019, call centers statewide have answered 2,356 requests for drug addiction treatment and recovery services. Locally, United Way's 2-1-1 has handled 101 requests for help, including a call from Donna.*
“Donna” learned about the Wisconsin Addiction Recovery Helpline from a friend and called to see if she could get help overcoming meth use. She inquired about inpatient treatment services that accepts BadgerCare. Upon assessment, the Specialist provided Donna with referrals to programs that may be available to her.
During a follow up call, Donna shared that she contacted the referral given and is now in a sober living house. She feels she is getting the help and support she needs to begin her journey to overcome her addiction.
People can contact the Helpline by dialing 2-1-1 or 833-944-4673. They can also log online for more information and to search for resources on the public database.
*name changed to protect identity.
